Terms & Conditions — Visibility Snapshot (€499)

1.2 The Service is delivered manually by the Avisible team and provided as a one-time report (the "Deliverable"). It is not a subscription, a software tool, or an ongoing engagement.

1.3 The exact contents, format and method may evolve. We deliver a Deliverable consistent with the description on the order page at the time of purchase.

1.4 Business customers only. The Service is available only to business customers acting in the course of their trade, business or profession. By placing an order, you represent and warrant that you are purchasing the Service for business purposes.

2.1 You order by completing checkout on avisible.co/snapshot. Payment is processed by Stripe; Avisible does not receive or store your card details.

2.2 The price is €499 + VAT. For Finnish business customers, Finnish VAT applies at the prevailing statutory rate (currently 25.5%). For VAT-registered business customers in other EU countries, the EU reverse-charge mechanism applies where a valid VAT number is provided; otherwise Finnish VAT applies.

2.3 A contract is formed when payment is confirmed and you receive Stripe's payment confirmation. We will email a receipt/invoice.

3.1 Prior to checkout, you must provide the required intake information, including your company name, website URL, competitor information and contact details.

3.2 We begin work once payment is confirmed and we hold your complete intake information. Delivery is normally within 3 business days of that point. This is a target, not a guaranteed date.

3.3 You are responsible for the accuracy and completeness of the information you submit. Delays or errors caused by incomplete or inaccurate information are not our responsibility, and may extend the delivery time.

4.1 Because the Service is bespoke work performed specifically for you, once we have begun the audit the fee is non-refundable, except where required by law or where we fail to deliver the Service.

4.2 If you cancel before we begin work, we will refund the fee minus any payment-processing fees.

4.3 If we are unable to deliver the Service, your sole remedy is a full refund of the fee paid.

5.1 Please review the Deliverable within 7 business days of delivery. If it materially deviates from the scope described in section 1, notify us in writing within that period, describing the deviation.

5.2 Our primary remedy is the right to rectify: we will correct the deviation by re-performing the relevant work or providing corrected material within a reasonable time. Rectification is limited to deviations from the described scope; additional requests, revisions, or expansions of scope are new, separately priced work.

5.3 If we receive no written objection within 7 business days of delivery, the Deliverable is deemed accepted.

6.1 On full payment, you receive a non-exclusive, perpetual licence to use the Deliverable internally for your own business purposes.

6.2 Avisible retains all rights in its methodology, question matrices, scoring models, tools, templates and know-how. Nothing transfers ownership of these to you.

6.3 You may not resell, sublicense or publish the Deliverable as a standalone product. You may act on its recommendations freely.

6.4 We may use anonymised, aggregated learnings to improve our services. We will not publish your brand as a client or quote you without your prior consent.

7.1 The audit reflects how AI systems (e.g. ChatGPT, Gemini, Google AI Overview, Copilot, Perplexity) responded at a specific point in time. AI outputs are probabilistic and change frequently and unpredictably; results are a snapshot, not a permanent state.

7.2 The Deliverable provides information and recommendations only. It is not marketing, legal, financial or other professional advice, and we do not guarantee any specific visibility, ranking, traffic, revenue or commercial outcome.

7.3 Implementation is your responsibility. Outcomes depend on factors outside our control, including third-party AI providers and search engines.

9.1 Avisible processes personal data (e.g. your contact name and email) as a controller to deliver the Service and meet legal obligations. Full details of how we process personal data are set out in our Privacy Policy.

9.2 We may use third-party service providers to deliver and improve our services, including payment providers, form providers, analytics tools, cloud infrastructure providers, and AI service providers such as Stripe, Tally, OpenAI, Anthropic, Google, and similar technology providers. Some AI providers used in the audit may process query data under their own terms.

9.3 We retain order and audit data for up to five (5) years after the completion of the Service, and for as long as required by applicable accounting, tax, and legal obligations. You have rights of access, rectification, erasure and objection — contact leandro@avisible.co.

9.4 The website data you ask us to analyse is generally public business information; do not submit special-category personal data.

10.1 Nothing limits liability that cannot be limited by law (e.g. for death, personal injury, or fraud).

10.2 Subject to 10.1, Avisible's total aggregate liability arising out of or in connection with the Service, regardless of the legal basis of the claim (whether in contract, tort, negligence or otherwise), is limited to the fee actually paid (€499 + VAT).

10.3 We are not liable for indirect or consequential losses, including lost profits, lost revenue, lost goodwill, or business interruption.

10.4 Time limit for claims. Any claim arising out of or in connection with the Service must be notified to us in writing within twelve (12) months of delivery of the Deliverable. Claims notified after that period are time-barred.

13.1 These Terms are governed by Finnish law.

13.2 Any dispute shall be resolved by the District Court of Helsinki (Helsingin käräjäoikeus) as the court of first instance.